United Nigeria Airlines Apologizes For Inconveniences

“We are deeply sorry for the inconvenience this has caused you and would want to reassure

you that our dedicated team is working around the clock to resolve the backlog of flights

schedules because we understand the importance of your travel plans and the trust you

place in us.”

This is an excerpt from a press statement released by United Nigeria Airlines, apologizing to customers for inconveniences experienced recently. The statement further reads: “We are pleased to announce the lifting of the suspension placed on our ‘Part G’ operations specifications which affected one of our aircraft. We want to express our deepest gratitude to you for keeping faith with us and for your understanding during this period.

Safety is at the core of United Nigeria Airlines’ values and we take our commitment to passenger safety very seriously. We are aware that every time our schedule is disrupted, it is usually a very painful experience for you and for us as well because we know and understand that it affects travel plans and diminishes your trust in the reliability of our operations.”

“While we continue to count on your patronage, kindly be informed that our customer support team is always available to assist with any inquiries and provide you with all the support you need to make your travel experience seamless. Thank you for your unwavering support and be rest assured that you will continue enjoying quality service from us. We hope to see you soon.”

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Albinus Chiedu

Albinus Chiedu is a journalist, aviation media consultant, events management professional, and author. He has practiced journalism since 2000.

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