Bi-Courtney Says Airlines Frontline Staff Operating From MMA2 Reflect Terminal’s Values
Bi-Courtney Aviation Services Limited (BASL) says “the frontline staff of all airlines operating from our terminal, serve as a reflection of our terminal’s values and play a pivotal role in delivering on our promise of a memorable experience.”
BASL, a leading provider of aviation services and operators of the Murtala Muhammed Airport Terminal 2 (MMA2) which celebrated its Customer Service Week from 7th to 11th, 2024 presented a certificates of recognition to the most outstanding customer friendly staff of all airlines at the terminal to appreciate them.
Speaking about the customer service week, Acting Chief Operating Officer, BASL, Remi Jibodu, said, “At MMA2, we believe that every interaction is an opportunity to exceed expectation. Our dedicated team of customer service professionals is at the heart of our terminal. Their passion and commitment to excellence drive us to deliver unforgettable experiences. Bi-Courtney Aviation Services Limited is founded on the principles of integrity, innovation, and exceptional customer service. We are dedicated to creating a positive and memorable experience for every terminal user.”
Throughout the Customer Service Week, BASL highlighted the achievements and hard work of our customer service representatives.
“Bi-Courtney Aviation Services Limited is committed to delivering outstanding customer service and building lasting relationships with our clients. We believe that our success is directly tied to the dedication and professionalism of our customer service team,” said the Head, Corporate Communications, Ajoke Yinka-Olawuyi.
