FAAN Explains FAAN’s Cargo Policies
The Federal Airports Authority of Nigeria (FAAN) says “our cargo policies are designed to ensure adherence to international best practices, prevent damage to airport facilities and prioritize customer service and safety.”
A statement signed by Mrs. Obiageli Orah, FAAN’s Director, Public Affairs & Consumer Protection which stated this, explained that failure to utilize designated cargo terminals and damage to carousels resulting from improper cargo handling attracts a fine of N5,000 (five thousand Naira) as “non-compliant cargoes.”
On a video circulating online depicting a disagreement between FAAN staff and an individual over cargo charges at Murtala Muhammed International Airport (MMIA) terminal, Orah said: “Contrary to initial reports, the individual involved was not a passenger but a cargo agent conducting illegal operations at the airport. She refused to pay the stipulated charges for the cargo and behaved in an unacceptable manner, damaging equipment and straining our resources. We would also like to clarify that there was no form of molestation by FAAN staff, neither was there any request for bribe from our staff during the incident. This was simply an act of blackmail. Our staff was simply ensuring that the correct levy was paid.
We urge all cargo agents and members of the public to note that cargo operations should be restricted to designated cargo areas, utilizing proper vehicles, personnel, and pay the levies.”
“We advise the public to adhere to the rules guiding airport operations to avoid similar incidents in the future,” the statement adds.
